How do I contact Ethiopian Airlines customer service?

Ethiopian Airlines is a government-owned airline from Ethiopia. Suppose you traveled with the airline and are unhappy with their in-flight services. You may want to contact the airline’s officials to discuss your concern. Various communication channels are offered by the airline to get their representative. You can read this article to know your options for contacting the airline.

How can I contact Ethiopian Airlines by phone?

Passengers looking to get an instant answer to their queries can join the airline’s officials through phone calls. It is the fastest medium to get a response from the airline. To talk to their representative, dial Ethiopian Airlines phone number, 1800-4452733, and pay attention to the on-call instructions.

To inquire about the baggage, press 1.
To make a booking with the airline, press 2
To get the status of your service ticket, press 3
To get a callback from the airline’s representative, press 5
To get to a live agent on the call, press 7.
To listen to the IVR again, press 9.

How can I get a chat executive from Ethiopian Airlines?

The passenger may need help getting an agent on call due to busy lines on the call. In such a scenario, they can move to the other contact options. One possible way is to chat with the airline’s representative. They assist their passengers 24/7 through chat. To get Ethiopian Airlines customer service on chat, follow the process below.

Jump on to the official site of Ethiopian Airlines.
Navigate the contact us section and click on it.
Get various contact options. Select the chat by tapping on the chat logo out of these options.
A message box will open on your screen with multiple queries.
Select the query and get a bot-generated instant solution.
If you are dissatisfied with the answer, ask for a live person in the chat.
The Airline will provide you with a real person to assist you.

How can I send an Email to Ethiopian Airlines?

The passengers who wish to submit a complaint to the airline. They are best advised to send an email to the airline. One can briefly explain their concern in the email. To write them an email, follow the process here.

Head to the webpage of Ethiopian Airlines.
Click on contact us and tap on the email form.
Complete the form with your name, flight details, and contact information.
Next, go to the comment box and describe your concern here.
Wait for their reply after submitting the form. They will take the necessary action to your complaint and resolve your query within 24 hours.